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Web Services
Features:
SSL Secure Server Manager:
Provides 128bit secure connection between the browser and the server
making sure all data is transmitted securely with no chance of
interception. Creates the small padlock in the bottom of the browser.
Secure Sockets Layer (SSL) technology protects data by creating a secure
connection between a client and a server using encryption enabled by a
server's SSL Certificate. SSL is required if your website is an
ecommerce website (or) has any secure login areas (or) requires any
secure pages. The SSL Manager in the control panel allows you to manage
your CSR's (certificate signing requests), public and private keys, SSL
certificates provided by your CA and self-signed certificates generated
by the server.
99.9% uptime and performance
Online and Offline Customer Support
Account back up facility
More space more freedom in less price
High bandwidth
Pop3 and webmail support
All database free of cost
Both linux and windows 2003 server support
Website builder
Advanced control panel
Full technical support
Anti spam and anti virus protection
More e-mail id's
Get prove for your domain registration ownership
Easy to pay by cash Deposit / Online Banking /DD/ MO / cheque etc
Instant activation of your domain & webspace
Web Hosting - FAQs
1. Where do I upload my website?
You can begin uploading your files at:
YOUR-DOMAIN.com or YOUR-IP
User name and password are the same as the CPanel.
To upload your files with FTP you will need an FTP client.
Check our download section for recommended clients. Upon connecting, you will see a list of the following directories:
/public_html - This is where your site files will go ! IMPORTANT !
/tmp - This directory holds your access log files
/mail - Mail area for your domain (no need to touch this!)
/www – same as /public_html
The public_html is where your web page files has to be placed
Your html files, and or the files you want to make accessible to the World Wide Web must be uploaded to your account. When you first FTP into your account, you'll be taken to your "Home" directory. Don't confuse this with your "web directory." The home directory is "not" accessible to the World Wide Web; it's a private directory where critical system files reside.
DO NOT delete ANY files that have been created by the system, otherwise your web site may disappear into cyber oblivion!
2. Accessing your account via its URL
Accessing your account via its URL
If you've just signed up, or you've begun the process of a domain transfer to our servers. In all likelihood, it will take anywhere from 48 to 72 hours for all worldwide DNS records to reflect you domain name as pointing to our servers. While everything in our welcoming email refers to the domain you signed up, we recommended you use the accompanying "IP" number until you can verify your domain is actually answering to your new account on our servers.
Until such time as your domain is officially answering to our servers, you can use your new username to access and setup your web site.
For example, if your assigned domain was bob.com and you user ID is bob , your welcoming email would provide the IP http://IPADDRESS/~bob/ as an option for accessing your new account.
Again, it's a great way to test all those features and make sure everything is functioning smoothly before launching your web to the world.
Please be aware that php/mysql scripts will not work until the domain has propagated to your hosting account !
Let's try an example:
Your username is bob
Your Domain is "bob.com" or "bob.net"
Your IP address is "220.22.121.25"
To reach your account via the web, you would call this site as: http://220.22.121.25/~bob/
Don't forget the ~ before your name!
Check your welcoming email for the IP number and Username, which was assigned to your account.
Once again, when your new DNS settings have propagated across the worlds DNS servers, you'll be able to access your domain by calling it the standard way, which is http://www.yourdomain.com.
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3. Password Maintenance
Firstly : Please do not make your password too simple !
Protect your password:
Don't write down your password, memorize it. In particular, don't write it down and leave it anywhere, and don't place it in an unencrypted file! Use unrelated passwords for systems controlled by different organizations. Don't give or share your password, in particular to someone claiming to be from computer support or a vendor unless you are sure they are who they say they are. Don't let anyone watch you enter your password. Don't enter your password on a computer you don't trust. Use the password for a limited time and change it periodically.
Choose a hard-to-guess password:
Don't use something you'd find in a dictionary (in any language or jargon). Don't use a name (including that of a spouse, parent, child, pet, fantasy character, famous person, or location) or any variation of your personal or account name. Don't use accessible information about you or your environment, such as your phone number, license plate or social security number. Don't use a birthday or a simple pattern, such as backwards, followed by a digit, or proceeded by a digit. Instead, use a mixture of upper and lower case letters, as well as digits or punctuation. When choosing a new password, make sure it's unrelated to any previous password. Use long passwords (say 8 characters long). You might use a word pair with punctuation inserted, a pass phrase (an understandable sequence of words), or the first letter of each word in a pass phrase.
4. How To change your file or directory permission?
To change your file or directory permission is very simple:
Just log into your control panel and select FILE Manager. Then you just need to select the file or directory you would like to change the permissionfor and change it by clicking "Change Permission" on the right hand side.
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5. I uploaded my pages, but still only see the default splash page/directory listing
There are a few possible answers
1. The default page is stuck in a cache and you aren't seeing the new content yet. Try refreshing your browser a few times. If that doesn't update the page, call it specifically by typing http://www.yourdomain.com/index.html.
2. Check you have uploaded your files to the correct directory. The main website is at the /public_html directory.
6. Requirements for ecommerce - Shopping Carts - SSL Secure Server Certificate
- Registered domain name. Domain names can be registered with
Webkranti. Go to our domain registration section.
- Web hosting package.
- Website with an electronic shopping cart so you can display and sell your products or services online.
- SSL certificate for secure online credit card transactions.
- Mechant account with your bank and a payment gateway.
- OR a 3rd party payment transaction facility like Worldpay.
- It is usually a good idea to give customers several payment options to choose from. Consider adding PayPal, Direct Deposit or C.O.D. to the payment options you offer.
Shopping Carts
Shopping Cart is a term that is associated with ecommerce. It is actually an online store that is intergrated into your website, it gives you the ability to display your products and sell them online. There are many different shopping cart solutions available, both opensource (free software) as well as commercial applications. All
Webkranti Linux hosting packages come with Fantastico which allows you to easilly install many opensource applications, including three shopping carts - osCommerce, Zen Cart and Cube Cart.
The shopping carts come with an administration section, where you can
- add or update products
- have sale items
- manage stock levels and pricing
- process your sales
- create invoices
- view sales and stock reports,
plus many other features, depending on the particular shopping cart application.
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7. What is SSL?
SSL provides endpoint authentication and communications privacy over the Internet using cryptography. In typical use, only the server is authenticated (i.e. its identity is ensured) while the client remains unauthenticated; mutual authentication requires public key infrastructure (or PKI) deployment to clients. The protocols allow client/server applications to communicate in a way designed to prevent eavesdropping, tampering, and message forgery.
Basically this means that any credit card information the customer enters on your site is encrypted before being sent to the financial institution for processing. If you do not have an SSL installed on your website the information could be intercepted and read by someone who could then use the credit card information maliciously.
Some hosting companies offer shared SSL, this is not a true SSL as it is shared between many websites. When you go to a website with a shared SSL, a popup appears warning that there is a problem with the security certificate, this is because the SSL is not registered for that particular website, it is shared between many websites. This does not inspire confidence with your customers, when it comes to entering their credit card details online.
If you are serious about your ecommerce site and want your clients to feel secure spending money online, you require a dedicated SSL that is setup for your website on a dedicated IP address. That way you can guatantee the security of the customers information that is sent accross the internet.
Webkranti can supply your total eCommerce solution, or any part thereof :
1. Domain Name Registration
2. Hosting Packages with SSL
3. eCommerce Shopping Cart Development
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8. Bandwidth Notification
The bandwidth notification is sent out automatically when the bandwidth reaches 80%. The bandwidth is measured monthly, and resets on the 1st of the month.
If you get a notification earlier in the month you can calculate if extra bandwidth will be required. Extra bandwidth can be purchased if required.
If you regularly find yourself requiring extra bandwidth, you also have the option of upgrading your account. This can be done at any time by simply sending us a mail. There are no penalties for upgrading your account and the payment will be worked out prorata on your existing account.
9. Do you support IMAP?
Yes, IMAP is supported and featured in all our hosting solutions
10. What is my IP address
All unsuccessfull login attempts are being recorded and if you have more the 5 failed login attempts in one minute , our security software on our servers will think that there is a brute force attack coming from that IP and will automatically block this IP.
Thats when you will be denied access to your website. In case this is a positive negative and you blocked yourself by mistake you can firstly check , what your IP is and then submit this in the support for our system administrator to check.
11. Why does Internet Explorer 7 display an alert when I try to log into CPanel?
A 'untrusted certificate' warning may appear when you attempt to log into your hosting account CPanel with Internet Explorer 7. This is because we run a self-signed security certificate on each of the servers. The alert is basically letting you know 'this site tells us it's secure, but we haven't verified that'
12. How do I activate my FrontPage extensions?
You can activate or deactivate FrontPage extensions by clicking on the FrontPage link in your accounts cPanel.
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13. Which versions of Front Page do you support?
We support all versions of Microsoft FrontPage up to FrontPage 2003. However, every versions may work but they are not supported.
14. Why does FrontPage just hang when establishing a connection to my account and then times out?
There are two main reasons why Frontpage will time out on you.
- If you have a very large website, the chances of Frontpage timing out is greater. The more files you have, the longer it will take FrontPage to connect to your website. All of our webservers are set to a time-out rate of 900 seconds, or 15 minutes. According to Microsoft, this time period is more than sufficient to allow heavy operations of FrontPage extensions to complete. The best solution is to simply do your FrontPage updates at night, when Internet traffic is much lower than during the day.
- There could be connectivity problems between your ISP/LAN and our network. You can find out if it is a connectivity problem by performing a PING "yourdomain.com" from your dos prompt.
15. Why are my frontpage extensions not working?
You must first make sure you have installed the extensions from going into your cpanel and clicking 'install frontpage extensions' on the domain or subdomain you want them on.
If your DNS is still propagating, frontpage extensions will not work. Your only option would be to upload your site using FTP during this time.
If you have ever connected with FTP, it will corrupt your frontpage extensions. You will need to go into your cpanel, click uninstall frontpage extensions and reinstall them.
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